Question 1

What is Pyramid POS?

Accepted Answer

Pyramid POS is a smart cloud-based point-of-sale and business management software designed for retailers and wholesalers. It helps you manage sales, inventory, purchases, customers, suppliers, banking, and financial reports from one platform.

Question 2

Is Pyramid POS cloud-based?

Accepted Answer

Yes. Pyramid POS is 100% cloud-based, meaning you can access it from anywhere with an internet connection. No local installation is required.

Question 3

Is there a free trial available?

Accepted Answer

Yes! We offer a 14-day free trial on all plans so you can explore the full platform before committing.

Question 4

Do you offer training?

Accepted Answer

Yes. We provide one-to-one training sessions depending on your selected plan. Additional training is available at $10/hour.

Question 5

Can I manage multiple outlets?

Accepted Answer

Absolutely. Pyramid POS supports multi-outlet management. The number of outlets depends on your selected plan, ranging from 1 to 20.

Question 6

Is my data secure?

Accepted Answer

Yes. Your data is hosted on The Web Square secure servers with regular backups and industry-standard encryption.

Question 7

Can I upgrade my plan?

Accepted Answer

Yes, you can upgrade your plan at any time. Please note that downgrades are not permitted.

Question 8

Are there any setup fees?

Accepted Answer

No. There are absolutely no setup fees. You only pay your monthly subscription.

Question 9

Is the software self-hosted?

Accepted Answer

No. Pyramid POS is fully hosted on The Web Square secure servers. The software will not be handed over for self-hosting, and cloud hosting access is not provided.

Frequently Asked Questions

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